Medical Insurance: A review | Updated: June 6th, 2011

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Insurers on the pulse of medical claims
The Star
"...private medical and healthcare costs are outpacing the general inflation rate every year...
As a consumer, it is important to know that you have every right to obtain a clear and concise explanation of the proposed medical procedure as well as of any available alternative procedure before undergoing treatment..."

A testy issue
Malaysian Medical Resources
"...There is no doubt the cost of medical care is going up and no one wants to perform unnecessary tests. There are however quite a number of points the above articles miss...What is the wastage of performing unnecessary tests by these centres in asymptomatic individuals compared with directed testing ordered by practitioners?..."

Replying to Star: Testing patient
The Heart of the Matter
"...Of course, if patient is unhappy, that no satisfactory explanation have been given, he / she always have the recourse of complaining to the medical center ( there is a grievance mechanism in all hospitals ), the ministry of Health or the Malaysian Medical Council. We are quite well regulated. Just like all of you, we do not condone unnecessary testing, but we always know that the word unnecessary is only known when the diagnosis is known and the patient well.Doctors are not perfect, but we do try our best..."

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